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Plan changes and cancellations happen on the Overview tab of the Billing & Usage page. Only owners and billing managers can manage the subscription. Payments are processed through Razorpay.

Change your plan

  1. Open Billing & Usage from the organization sidebar and stay on the Overview tab.
  2. Click Compare plans to open the Pricing page.
  3. Select the target plan and complete checkout.
Upgrades take effect immediately.

Finish an unpaid checkout

A checkout you started and did not pay for is a pending purchase. The organization stays on its current plan’s features and limits until payment completes, and the plan you picked is not applied early.
  • On the Overview tab, a Purchase Pending notice offers Complete payment, which reopens the checkout, and Choose another plan. The notice states when the payment link expires; after that, start the purchase again from Pricing.
  • On the Pricing page, the plan you picked carries a Purchase Pending badge and its button reads Resume Purchase, which reopens the same checkout.
WarningMoving to a lower plan reduces your limits, including analytics retention. Analytics history beyond the new window is removed once the change takes effect. Artifact and test data retention are the same on every plan and do not change.

Monthly and annual billing

Your usage quota always resets monthly, on the same date each period, regardless of the billing cycle.

Cancel your subscription

To cancel, open the Overview tab and click Cancel Subscription. A preview shows your plan, price, the date access ends, and the days remaining before you confirm.

Billing Overview

Review your subscription, allowances, and usage

Invoices

View, download, and filter billing invoices
Last modified on September 10, 2026